Terms & Conditions.
These terms outline the general conditions for using the ZyvaX Digital website and engaging with our e-commerce services.
1. General
By accessing the ZyvaX Digital website or engaging with our services, you acknowledge that you have read and understood these terms.
ZyvaX Digital provides e-commerce-related services and educational guidance to clients according to the service scope agreed between the client and ZyvaX Digital.
2. Services
ZyvaX Digital may provide services including, but not limited to:
- TikTok advertising management and guidance
- Shopify store design and setup
- E-commerce fulfilment and COD operations
- Live e-commerce mentorship
- E-commerce startup setup and guidance
The exact scope, pricing, deliverables, timelines and requirements may vary by service and will be communicated before work begins.
3. Payments
Where a service requires payment, the client agrees to pay the applicable amount according to the agreed payment terms.
Service-specific pricing displayed on the website may be subject to change. The price confirmed between ZyvaX Digital and the client will apply to the agreed engagement.
4. Marketing Results
E-commerce and advertising performance can vary significantly based on factors including product demand, pricing, offer, creative, advertising budget, audience, competition, website performance and market conditions.
Unless explicitly stated in a separate written agreement, ZyvaX Digital does not guarantee a specific number of orders, revenue, profit, ROAS or advertising result.
Any performance target or example presented on the website should not automatically be interpreted as a guaranteed outcome.
5. Client Responsibilities
Clients are responsible for providing accurate information and the access required to perform the agreed service.
Depending on the service, this may include:
- Accurate business and contact information
- Product information and pricing
- Shopify or advertising-platform access
- Required creative assets
- Timely communication and approvals
Delays caused by missing information, access or approvals may affect project timelines.
6. Intellectual Property
Unless otherwise agreed, ZyvaX Digital retains ownership of its original internal systems, processes, frameworks, templates and proprietary materials.
Client-owned materials, including trademarks, product information, images and business assets, remain the property of the client or their respective owners.
7. Third-Party Services
Some services may involve third-party platforms such as Shopify, TikTok, payment providers, courier companies, hosting providers or other technology services.
ZyvaX Digital does not control third-party platforms and cannot guarantee their availability, policies, approvals, account decisions or future changes.
8. Limitation of Liability
ZyvaX Digital will provide services with reasonable professional care according to the agreed scope.
However, ZyvaX Digital is not responsible for losses caused by factors outside its reasonable control, including third-party platform changes, advertising account restrictions, courier disruptions, market conditions, customer behaviour or product demand.
9. Changes to These Terms
ZyvaX Digital may update these terms from time to time to reflect changes in services, operations or legal requirements.
The latest version published on this page will represent the current website terms.
10. Contact
If you have questions regarding these terms or a ZyvaX Digital service, you can contact us through the available communication channels.
Email: hello@zyvaxdigital.com